Who we are
Newark Cleaners Ltd is a commercial cleaning company based at 133b Main Street, Balderton, Newark, Nottinghamshire, NG24 3PB. You can contact us at [email protected] or on 07532 301551.
What we collect
When you send an enquiry, we collect the information you enter into the form. This can include your name, organisation, email address, telephone number, premises postcode, service required and any details included in your message.
How we use it
We use your information to respond to your enquiry, understand your cleaning requirements, prepare a quotation and communicate with you about the services you request. We do not sell your personal information.
Our lawful basis
We process enquiry information because it is necessary to take steps at your request before entering into a contract and because responding to genuine business enquiries is in our legitimate interests.
How long we keep it
We keep enquiry and customer correspondence only for as long as it is needed to respond, provide services and meet reasonable business, accounting or legal requirements.
Website security and bot prevention
The enquiry form uses a one-time security token, a hidden bot trap, minimum completion timing, server-side validation and rate limiting. For rate limiting, the server creates a one-way hash from the connection address and stores recent submission times temporarily. Records older than one hour are removed during subsequent form processing.
Cookies and analytics
This website uses essential cookies for the form and cookie choices. Google Analytics is optional: it only loads after you actively consent through the cookie banner. Our cookie policy lists every cookie used, its purpose and duration.
Sharing and storage
Form enquiries are sent to Newark Cleaners by email through our website hosting provider. Information may also be processed by suppliers who provide hosting, email or technical support on our behalf. We ask service providers to protect the information they handle.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, and to object to certain processing. Contact us using the details above to make a request. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Changes to this notice
We may update this notice when the website, our services or legal requirements change. The latest version will always appear on this page.
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